The Power Of An Apology In Mediation

April 20, 2017By Bill RatliffUncategorized

For most of us, apologies don’t come easy. Personally, I have no trouble apologizing to my wife. As long as she apologizes first. . . That said, apologies can be powerful in litigation. Even more so in mediation. What’s more, mediation provides a setting in which parties can apologize more easily. After all, the process … Read More

Overcoming Impasse In Mediations

February 28, 2017By Bill RatliffUncategorized

part 1 Impasse. Arguably the single most dreaded word in the world of negotiation — where the worst outcome is no outcome. Impasse occurs every day — in business, marriage, life — and typically results when one or both parties in a negotiation refuse to make further concessions on a particular issue. As much as … Read More

The Role Of Communication In Mediation

December 22, 2016By Bill RatliffUncategorized

Whether it’s written or oral, communication is the legal profession equivalent of blocking & tackling — and it comes naturally to most attorneys. I suspect most of us would grade ourselves pretty highly on our communication skills. That said, I have to wonder if we’re intentional enough about what we communicate, and the messages we … Read More